As the boundaries between work and life become increasingly blurred, businesses will begin to design certain areas of their offices to accommodate changing working. Here's a great post from "down under" in Australia by Melinda Oliver with Smart Company,  concerning the use of mobile technology and use of big data for business trends in 2014. This is targeted for the Australian business community but may be a model for the rest of the world as well: Citrix Labs vice president and Office Chair chief technology officer Martin Duursma said businesses will need to constantly adapt their IT infrastructure to cater for the changes. Here are six key predictions for 2014 from the report. 1. Employees will drive the technology used The report finds that as staff bring their own devices to the workspace such as smartphones, tablets and laptops, and connect them to work systems, businesses will have to boost IT security. “Rather than employees connecting to the ent...

  "...as many times as we talked about great customer service and how important the customer was--we were measured on monthly and quarterly performance of "sales amounts"--and it was easy to forget the customer in the midst of administrative reports and appointments". Gut instinct or big marketing data? Which does your business focus on? As we shift to a more online, digital world--the "metrics" that online capabilities can now provide to business owners is expanding. From page views, to click throughs, to types of products we all buy--the numbers can become hard to analyze and implement. What does the focus group tell us vs what our customers are telling us? This past weekend, Jeff Bezos announced that Amazon was going to be utilizing drone delivery Prime Air systems to provide urban areas thirty minute delivery of product. He also indicated that Amazon was now producing their own original content movies based on their "customer feedback...